COMMERCIAL ACCOUNT HANDLER
BIRMINGHAM
SALARY up to £40,000 DoE PLUS HYBRID WORKING
THE OPPORTUNITY:
A well-established Birmingham-based insurance broker is expanding its team and is looking for a Commercial Account Handler to join and support the commercial insurance team.
In this role, you will assist Account Executives by managing client portfolio requests such as mid-term adjustments, renewals, and general client queries. You'll work with mid-market and corporate clients, handling policies typically starting from around £15,000.
You will act as a key point of contact for clients, so strong communication skills and the ability to respond promptly and professionally to queries are essential.
BENEFITS:
* 25 days holiday plus Christmas and Bank Holidays
* Healthcare package
* 3x death in service cover
* Car parking facilities
* Bonus scheme
* Study payment and study leave support
* Corporate membership paid
* Hybrid working: typically 2 days home, 3 days in office
THE ROLE:
* Supporting Account Executives with client management and portfolio maintenance
* Liaising with clients and insurers to resolve queries
* Assisting with mid-term adjustments and renewal processes
* Preparing renewal documentation and reports for review
* Building and maintaining positive client relationships
* Handling day-to-day account administration tasks
THE CANDIDATE:
* Experience in an Account Handler or similar customer-facing role within commercial insurance or financial services
* Exposure to commercial insurance policies, ideally mid-market clients
* Strong organisational and communication skills
* Commitment to gaining industry qualifications (Cert CII preferred, with willingness to work towards DipCII)
* A proactive and client-focused approach
TO APPLY:
We are currently shortlisting for interview. If you are an ambitious insurance professional seeking a new opportunity to develop your career, please apply today!
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