Job Description
The role of Parking Equipment Support Engineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems.
Please note that whilst this role is advertised out of Edinburgh, it will involve covering an area within a 2 hour radius of the advertised location.
Responsibilities:
1. Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers.
2. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies.
3. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds/PPMs. Conducting post-maintenance monitoring to ensure repairs and changes are effective and of quality.
4. Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime.
5. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines.
6. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's central equipment store...