Receptionist at BaxterStorey
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This range is provided by BaxterStorey. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Cosener's House Hotel is looking for a receptionist to join our team on a full-time basis. This is a 30 hour per week contract, working four shifts over seven days. Shifts vary from 07:00-15:00 and 14:30-22:30. Rate of pay: £20,280.00 per annum (£13.00 per hour). Overtime is available.
Benefits
* 28 days holiday including bank holidays
* Birthday leave
* Full hotel close down over the festive Christmas week
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts on PerkBox app for high street shops, holidays, and cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
At BaxterStorey, we believe that creating a lasting impression for our customers is not possible without the support of the entire team. We are looking for a receptionist who strives to exceed expectations. We are committed to an inclusive environment that encourages growth and diversity, with ongoing training to ensure you have the skills to thrive and a healthy work‑life balance.
Job Description
Job Summary: We are seeking a professional and customer-focused receptionist to join our team. The ideal candidate will have experience in a front-desk or customer service role and will be the first point of contact for our organization. The Receptionist will manage front desk operations, greet visitors, handle incoming calls, and support various administrative tasks.
Key Responsibilities
* Greet and welcome guests in a professional and courteous manner
* Answer, screen, and forward incoming phone calls
* Provide basic and accurate information in person and via phone/email
* Maintain the reception area’s cleanliness and presentation
* Support administrative team with data entry, filing, and other clerical tasks
* Manage hotel guest reservations, check-in/check-out, guest payments
* Ensure compliance with company procedures and security protocols
Requirements
* Excellent verbal and written communication skills
* Strong organizational skills and attention to detail
* Ability to handle multiple tasks and manage time effectively
Additional Information
For almost 20 years, for every client, in every location, we have created beautiful spaces, exciting menus and friendly teams, to provide the hospitality experience our customers deserve. We will support you to create your hospitality legacy and build a career you are proud of. Our drive and belief in our people means we always strive to grow our team’s careers. Learning will be a daily priority as part of your experience with us.
Join us to be part of the food revolution.
BaxterStorey Values
* ALWAYS VISIONARY — We strive for better, never settle or follow. We lead the way.
* Wholeheartedly Positive — We are up-beat, motivating and inspiring.
* CREATIVELY COLLABORATIVE — We embrace differences to push creativity and work together to be better.
* FOREVER CONSCIOUS — We lead by example, protecting the planet and supporting local communities.
We are an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to equity, diversity, and inclusion (ED&I) and aims to be representative of all sections of society. We strive to set the standard for an inclusive culture in hospitality. Join us and bring your unique perspective to our team.
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative
Industries: Food and Beverage Services
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