Our client, is currently seeking a Customer Service professional with experience in contract administration to join their team in Bognor on a contract basis. This role is essential in maintaining the high standards of customer service and efficient contract management within the organisation.
Key Responsibilities:
Handling customer inquiries ffectively and efficiently
Providing exceptional customer service through various communication channels
Maintaining accurate records of customer interactions and transactions
Coordinating with internal departments to resolve customer issues and ensure service delivery
Job Requirements:
Proven experience in customer service
Excellent communication and interpersonal skills
Detail-oriented with strong organisational abilities
Ability to work independently and as part of a team
Proficiency in using customer service and contract management software
Problem-solving skills with a proactive approach to resolving issues
Relevant qualification in business administration or a related field is advantageous