Job Description
Company Overview
NACOS Marine is a globally integrated group of companies at the forefront of maritime automation, navigation, and control systems. Building on decades of expertise and a heritage of trusted solutions, NACOS Marine continues to pioneer technologies that set the standard for safer, smarter, and more efficient ship operations worldwide.
Role Overview
As Sales Administrator (m/f/d), you will play a key role in supporting the sales organization by ensuring smooth administrative processes, accurate order handling, and high-quality customer service. You will act as a central coordination point between customers, sales managers, and internal departments, helping to ensure timely responses, efficient order processing, and a positive customer experience.
This role combines commercial administration, customer communication, and internal coordination in a dynamic, technical environment.
Key Responsibilities
* Provide administrative and commercial support to the sales team across the full sales cycle
* Process sales orders and enquiries, ensuring accurate and timely entry into internal systems
* Coordinate with internal departments to support installations, deliveries, and service execution across operational sites
* Act as a primary point of contact for customer enquiries related to orders, deliveries, and product availability
* Handle incoming calls and emails professionally, ensuring follow-up and customer satisfaction
* Maintain accurate customer records, pricing data, order history, and product lists
* Support preparation and maintenance of quotations, contracts, warranty documentation, and service agreements
* Maintain and update supplier data and relevant technical or commercial documentation
Key Requirements
* Experience in sales administration, customer service, or a similar administrative support role
* Strong organizational skills with high attention to detail
* Excellent communication skills and a professional, service-oriented mindset
* Proficiency in Microsoft Office, particularly Excel
* Ability to manage multiple tasks in a fast-paced, technical environment
* Familiarity with CRM and/or ERP systems
* Understanding of quotation processes, technical equipment, or service-based sales is an advantage
Why choose us and why we’d choose you
At NACOS Marine, you will be part of an international and collaborative organization where accuracy, teamwork, and customer focus are highly valued. You will work closely with experienced sales professionals and technical teams, gaining insight into complex maritime solutions while contributing directly to customer satisfaction and business success.