Overview
We are currently looking for a Customer Services Administrator to join our team based in Cheadle, Staffordshire. This is a full time, permanent position with a competitive salary plus benefits.
Established in 1979, Tungate has grown to become one of the foremost companies in the UK within our market sector. Our dedication to excellence and customer satisfaction has propelled us to the forefront of the industry.
Benefits
* Contributory pension scheme
* Company sick pay scheme
* Life cover
* 26 days holiday plus bank holidays
* Modern working environment
* Full training given + opportunities for career progression
Role and responsibilities
This is a wide‑ranging role, both working at your desk and on your feet within our customer services office and its connected offices / warehouse. You will join us as a Customer Services Administrator.
Key Responsibilities
* Providing exceptional customer service through effective communication channels
* Handling customer inquiries and resolving issues promptly and efficiently
* Managing customer accounts and ensuring accurate and up‑to‑date information
* Collaborating with internal teams to ensure seamless order processing and delivery
* Maintaining documentation and records related to customer interactions
Our ideal candidate
* Previous experience in customer service or administrative roles
* Strong organizational skills and attention to detail
* Excellent communication skills, both written and verbal
* Ability to multitask and prioritize tasks effectively
* Proficiency in relevant computer applications (e.g., Microsoft Office suite and Excel)
Closing date
Friday 26th September 2025
How to apply
If you would like to join our team as the Customer Services Administrator then please click apply today. Don’t miss out – we would love to hear from you!
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