London is our home and our stores are a sanctuary for our customers to immerse themselves in elegance and an elevated shopping experience. Therefore, we are always looking for the best talent to lead our locations in this city. We currently have a number of exciting Store Management opportunities in Central and Greater London. Whether you’re a Sales Manager, Assistant Store Manager or Store Manager – we want to hear from you! As part of our Retail team, you would be joining us on a full-time permanent basis, responsible for ensuring your store delivers our exceptional service targets, drives our business objectives and exceeds sales targets for the location.
What the store management team will be doing
Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is providedManaging the overall store operations and performancePlanning the long-term Store goalsManaging stock levels and making key decisions about stock control to minimise lossEnsuring that promotions, sales and merchandising instructions are carried out to expected standardsTaking responsibility for recruitment and retaining talentConducting regular performance reviews and probation reviews
As Supervisor or Assistant Store Manager, you will be assisting the Store Manager with the above duties, acting as an enabler to deliver the common goal. What you’ll ideally bring to the role
You'll have relevant experience in a similar roleA passion for premium or luxury product helps, but we're open to all retail backgroundsHave a proven track record of increasing overall business performanceHave a proven track record of delivering exceptional customer service through your teamBe highly visual and have excellent commercial product management skillsBe able to flex between the customer service, operational, technical and visual elements of the roleBe confident working under pressure and thrive in a fast-paced retail environmentBe self-motivated, focused and driven to achieve team and individual goalsBe a great people manager/supervisor, able to bring the best out of your teamHave good written and verbal communication skills
What we'll do for you
Seasonal business wear allowanceGenerous employee discountRewarding bonus and commission structuresWellbeing and financial support through our Employee Assistance ProgrammeFully funded health support through our medical cash planFitness discountsFamily friendly policies including enhanced parental payEmployee referral schemeCareer development opportunites