Description:
Berry Recruitment are NOW hiring for a committed and experienced Client Account Manager to work for a company in Wallingford, Oxfordshire
Role: Client Account Manager
Salary: £38,000 – £50,000
Location: Wallingford, Oxfordshire
Hours: Monday – Friday, 9am – 5pm
Key Responsibilities of the Client Account Manager:
Client Account Management
1. Manage a defined portfolio of existing clients.
2. Act as a regular point of contact for assigned clients and maintain ongoing
communication regarding sales opportunities, maintenance, and other potential works.
3. Attend client meetings and site visits as required to maintain relationships and
understand site requirements.
4. Maintain awareness of client sites, system conditions, and potential future
requirements.
Site Surveys & Identifying Works
5. Attend client sites to carry out surveys and inspections of systems
where work may be required.
6. Identify potential repairs, upgrades, lifecycle replacements, and compliance related
works.
7. Liaise with internal technical teams where necessary to confirm scope or
specification of works.
Quotations & Opportunity Management
8. Prepare and submit quotations for works identified during surveys or client
discussions.
9. Work with the Sales Administration to ensure quotes and supporting
documentation are produced accurately and in a timely manner.
10. Follow up submitted quotations and manage sales pipeline.
11. Maintain visibility of open opportunities and expected timelines for client
decisions.
Coordination With Internal Teams
12. Provide clear information and scope of works to operations and project delivery
teams once works are secured.
13. Liaise with service, projects, and administrative teams to ensure works are
delivered as quoted.
14. Assist in resolving issues where required by coordinating between the client and
internal teams.
Commercial & Administrative Responsibilities
15. Maintain accurate records of client interactions, surveys, quotations, and
opportunities within the company CRM or sales system.
16. Maintain awareness of client budgets and approval processes where known.
17. Provide regular updates on pipeline activity and expected works to the Sales manager.
About you:
18. Experience in B2B account management, client management, or sales
19. Experience managing ongoing relationships with commercial clients.
20. Ability to carry out site visits and identify potential works within building systems.
21. Strong written and verbal communication skills.
22. Ability to manage multiple clients, surveys, and quotations simultaneously.
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!"
For more information and to apply, contact the Oxford branch of Berry Recruitment – 01865 777733 or click 'Apply Now' to submit your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, m