Job Title - Admin Support
What you will do
The Subscriber Admin Team supports the branch Installation and Service Dispatch Teams to enable the carrying out of installation and dispatching work in relation to security services. It is the main interface between the customer and the engineer on daily activities & risk situations and is the main control point for planning & scheduling of work.
What we offer
1. Competitive Salary: Reflecting your skills and experience.
2. Generous & Flexible Leave Entitlement: 25 days of annual leave
3. Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
4. Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
5. Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.
6. Career Development: Extensive opportunities for growth and advancement.
The admin support team will be responsible in supporting the Planning/ Dispatch team for all administration tasks.
How you will do it
7. Stock Replenishment
8. Job Payment Amendments
9. Return Stock Tracking
10. Customer Contact Letters
11. Communication with FLM and Engineers for escalations
12. Identify errors and rectifying before risk occurs.
What we look for
Required
13. Time management
14. Attention to detail
15. Basic IT skills
16. Team focus
17. Problem Solving
18. Prioritising
Preferred
19. Industry experience
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