Role Responsibilities
We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.
The pace is fast, our standards are high, and we’re proud of it. It can get busy in our stores, so you need to manage multiple customers, busy tills, and tasks. But you’ll have fun and understand why you need to be a little bit mad to work here!
* Provide excellent customer service at all times to help customers celebrate their life’s moments.
* Process all sales politely, efficiently, and accurately while upselling on till products.
* Price and merchandise stock and products correctly.
* Work with the team unloading and unpacking deliveries.
* Assist with stock takes, which may include working outside normal store hours.
Retail experience is not necessary; we value personality and a passion for customer service above all else.
We support work/life balance, so inform us of your availability in the application form.
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory—working hard to meet customer needs. We understand work-life balance and offer flexible arrangements where possible.
Are you right for us?
You should enjoy being busy, multitasking, embracing change, and be customer-focused, bringing your best to the team.
Package & About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We have a 5-year strategy to become a true omnichannel retailer, investing in our colleagues and creating opportunities in a fast-paced environment.
We offer benefits supporting your well-being, including:
* 25% colleague discount in-store and online
* Financial Wellbeing Support (education tools, salary advance)
* Seasonal incentives
* Opportunities for Retail Apprenticeships
* Access to learning and development content
* Discounts at UK retailers
* Employee Assistance Programme for mental, physical, and financial support
If this role aligns with your aspirations, apply now. Early applications are encouraged as we may close the vacancy once filled.
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