Job Title: Office Assistant
Job Summary
We are seeking a reliable and organised Office Assistant to support daily administrative operations. The ideal candidate will be detail-oriented, professional, and comfortable managing schedules, communicating with clients, and handling general office tasks. Experience in Microsoft Office is preferred.
Key Responsibilities
• Make outbound calls to client’s schedule appointments and maintain calendars
• Coordinate and confirm client appointments
• Answer and direct incoming phone calls in a professional manner
• Make outbound calls to clients for follow-ups, reminders, and information requests
• Manage email correspondence and respond to inquiries
• Prepare, edit, and format documents using Microsoft Office (Word, Excel, Outlook)
• Maintain organised filing systems (physical and digital)
• Perform data entry and maintain accurate records
• Assist with general administrative tasks as needed
Qualifications
• Experience in an administrative or office support role
• Experience in Microsoft Office Suite
• Strong verbal and written communication skills
• Excellent organisational and time management abilities
• Professional phone etiquette
• Ability to multitask and prioritize workload effectively
Skills & Competencies
• Attention to detail
• Customer service orientation
• Dependability and punctuality
• Ability to work independently and as part of a team
• Problem-solving skills
Work Environment
• Office setting
• Standard business hours (with occasional flexibility as needed) 9am-5pmF