Job Description
OPERATIONS MANAGER
Job Overview: As an Operations Manager, you will be responsible for overseeing the logistics of fire & security jobs across the south of England, from beginning to end. This will primarily include accepting orders and booking dates for works to take place; managing a workforce of ~20 field-based engineers; organising work schedules for all engineers; purchasing parts and organising delivery routes for our drivers.
Employer Description: SPS Fire and Security Limited specialises in the installation and maintenance of specialised security equipment, including Fire Alarms, CCTV, Access Control, Intercoms, PAVA systems, VESDA systems, Intruder Alarms, Nurse Call Systems, Disabled Refuge Systems, Disabled Toilet Alarms, Barriers and Fire extinguishers.
We are an ever-growing team based in the south-west, with most of our sites situated in-and-around the Greater London area, including Kent and Essex also. We are always looking for professional, experienced fire and security personnel. If you don’t see a job posting that suits you, please send your CV directly to info@spsfireandsecurity.co.uk
Core Responsibilities Include:
· Completion of commissioning certificates.
· Fire alarm monitoring statements.
· Full training on our field service management system, Simpro, will be provided in-house. Previous Simpro experience is preferable.
* Liaising with various departments of our administration team; PPM, Quotes, Service Desk, etc.
* Maintaining customers’ satisfaction with our level of service.
* Managing a workforce of ~20 field-based fire and security engineers.
* Organising routes for our delivery drivers.
· Organising work schedules for all engineers, to ensure an even workload.
* Oversee the logistics of 200+ jobs per-month, with potential values of up to £100k, from order to invoice.
· Projecting financial figures.
· Raising purchase orders.
· Receiving and allocating call-out requests.
· Risk and method statements.
· The checking of cause and effects matrixes.
Experience:
* Highly familiar with technology-based administrative interfaces, such as Microsoft office suite.
* Previous experience in the fire and security industry is preferred.
* Proven experience in operations management, or a position of equal responsibility.
* Well-developed communication skills, and professionalism.
Schedule:
* 8-Hour shifts, 40 hours per week, Monday to Friday (08:30AM - 16:30PM)
* Overtime availability.
Job Type:
· Full-Time contract.
Benefits:
· 28-days annual leave PA, including bank holidays.
· Casual Dress-Code.
· Hybrid Working available.
· On-Site Parking.
· Pension Scheme.
Work Location:
* · Hybrid.