Our client in Horsham is looking for a facilities administrator to join their team on a temporary basis. The role is expected to last until the end of July, possibly longer. Shifts are 8am-5pm, Monday to Friday. Rate of pay is £12.60ph. What you'll do: Identify client requirements through telephone, request portal, and e-mail communications. Raise and manage to completion PPM and reactive work orders in a CAFM System to deliver KPIs. Record and respond to compliments and complaints. Produce quotations, chase approvals and arrange for work to be carried out via raising purchase orders to subcontractors and arranging for access to site. Maintain and update the CAFM work order records to ensure complete clarity of job progress, managing work in progress and ensure timely closure. Achieve closure of work orders to financial deadlines to ensure prompt payment. Take ownership for managing work orders from the first telephone call through to client feedback following completed works and manage electronic filing. Develop strong relationships with the client, direct customers, colleagues, and subcontractors, sharing knowledge and experience with the wider team. To comply with instructions relating to security and confidentiality. Support the finance administrator with invoicing- monthly service and extra works. Maintain paperwork and folder associated with facilities department- timesheets, delivery notes, Ordering of goods for office services- uniform, cleaning consumables & equipment, stationery, H&S items etc. Support the facilities team during busy periods or sickness/annual leave in room set-ups, post room duties, taking deliveries etc. Excellent planning and organisational skills with experience of working under pressure Distribute tasks from the help desk to the relevant facilities team Close tasks down after completion by the facilities team Liaise with wider team members to ensure the best resolution, consistent with the contract Liaise with relevant contract staff and subcontractors in relation to all aspects of service desk requirements and that required information is returned in a timely manner. Respond to queries, amend data and re-issue tasks as required. This list is not exhaustive, and you may be asked to carry out additional duties from time to time to support the needs of the business Who you'll be: Experience of delivering excellent customer service in a client facing environment. Experience of working in a diverse, busy, and challenging environment. Result Driven and the ability to plan, organise and work independently. Effective organisational skills. Excellent written and verbal communication skills. Excellent attention to detail and understanding of numerical data. Experience in managing complex administration using a CAFM System or equivalent. Advanced knowledge of MS Outlook, Word, Excel & PowerPoint. If interested, please apply with an up to date CV ADZN1_UKTJ