Service Advisor – Car Dealership Luton £29,000 – £30,000 basic (DOE – negotiable for the right candidate) £8,000 bonus potential Full-Time | Permanent Monday–Friday: 8:00am – 6:00pm (1-hour lunch) 1 in 4 Saturdays: 9:00am – 1:00pm The Role We’re recruiting on behalf of a busy car dealership in Luton, looking for an experienced and customer-focused Service Advisor to join their Aftersales team. You’ll play a key role as the main point of contact between customers and the workshop, ensuring a smooth, professional, and positive customer journey from initial booking through to vehicle collection. This role offers strong earning potential, a supportive environment, and flexibility on salary for candidates. Key Responsibilities * Meet and greet service customers in a professional dealership environment * Manage service bookings, job cards, and workshop scheduling * Upsell service plans, repairs, and additional products * Keep customers updated on vehicle progress, costs, and authorisations * Ensure a smooth and professional handover on completion of work * Deliver outstanding customer service to drive loyalty and retention Your Background & Skills * Previous experience as a Service Advisor within a car dealership or motor trade environment * Strong communication and customer-facing skills * Ability to upsell products and work to targets * Good organ...