About us Meridian Lawyers is a dynamic and innovative law firm with offices in Sydney, Melbourne, Newcastle, Brisbane, Perth and Canberra. Clients look to our experienced and award-winning team for advice in Insurance, Corporate & Commercial, Workplace Relations & Safety, Commercial Litigation & Dispute Resolution, Property and Health Law. We are known for providing exceptional quality legal advice that is both strategic and practical. It is this blend of technical expertise and the personal relationships we have with our clients that sets us apart from our competitors. About the Opportunity This fantastic role is for an Operations & Project Manager looking to join as a key member of our Business Solutions (BST) team. This role is responsible for overseeing the day-to-day business operations of the firm, to ensure the efficient, compliant and professional functioning of the firm’s leadership and Sydney office. Additionally, this position will manage operational efficiency, support staff, project delivery, support compliance, governance and risk requirements and provide strategic support alongside senior leadership. The role has a national focus working closely with other key support members across our six offices (Brisbane, Canberra, Melbourne, Newcastle, Perth & Sydney). Key Responsibilities As the Operations & Project Manager, you will be responsible for overseeing and coordinating day-to-day business operations of the firm and its projects. Your duties will include: Manage lease compliance and landlord relationships Co-ordinate lease negotiations with internal legal team and tenant representatives, oversee fitouts, moves, and maintenance Oversee facilities, vendors, contracts, renewals, and procurement Oversee travel policy and its operational efficiencies Serve as after-hours premises emergency contact and arrange remediation as required Capture and co-ordinate insurance renewals Apply agreed updates to risk management system including Modern Slavery reporting, Business Continuity Plan and emergency contact list Prepare policy and related processes for AML/CTF Co-ordinate emergency response and co-ordinate annual BCP tests alongside other BST members Prepare/update Operations updates for board reports as required Administer online registries/portals Support creation and maintenance of policies and related training modules Support Head of IT and/or IT Security & Compliance Analyst on IT governance and compliance Co-ordinate with BST managers and other senior staff regarding compliance with Legal Services Agreement conditions Co-ordinate WH&S such as reviewing ergonomic assessments and equipment requirements, test & tagging Ongoing monitoring of regulatory changes potentially impacting the firm Lead and mentor support teams and conduct performance reviews for team members Chair monthly support staff and office co-ordinator meetings Prepare usage reports Conduct/attend operations focused inductions for new starters Act as delegate for COO as required Draft internal and external communications as required Manage and lead continuous improvement projects and support other cross-functional projects as required About you To be considered for this opportunity, you will have: Completion of Higher School Certificate (or equivalent) Relevant tertiary qualification/certification and/or post graduate qualifications highly regarded First Aid certification and/or Fire Warden training (or willingness to obtain) Minimum five years’ experience in a senior administrative, executive manager role or office/practice manager role, ideally within a professional services environment Experience in an operations leadership role across muti-site environments Hands on leadership style with ability to balance strategic oversight and operational involvement Intermediate/Advanced MS Suite skills iManage and/or Aderant experience and exposure to AI systems highly regarded High level of discretion, professionalism and confidentiality Proven ability to work autonomously, manage competing priorities, and meet deadlines Strong attention to detail Confident communicator with the ability to engage effectively with stakeholders at all levels Uses technology to maximise efficiency on a day-to-day basis and willingness to learn new technologies. Skills & Abilities Is an active team player and seeks to build relationships with peers and team members Demonstrates a can do attitude and a willingness to help others Contributes ideas, opinions and suggestion in team discussions Consistently delivers excellent client service Shows enthusiasm and responsiveness to internal clients Looks for new ways to improve ways of working Demonstrates a professional and courteous attitude to clients and internal stakeholders Why join us? Joining Meridian Lawyers means joining a practice known for our specialisation and capability. We are a value driven organisation with a genuine, friendly and collaborative culture that respects, rewards and values input and innovation from all levels of the business. We strive to be an employer of choice and understand that it is the contribution of our people that makes our business successful. We have a range of benefits that reward excellence, which include: Wellbeing initiatives including regular health and skin checks, flu vaccinations A range of discounts and services through a variety of leading retail and service partners An additional paid Personal Enjoyment Day each calendar year Ability to purchase up to 1 week of additional annual leave per financial year An employee referral program A commitment to learning and development through our MeridianMinds program Next Steps If this sounds like the right opportunity for you, please click 'Apply Now'. Visit https://www.meridianlawyers.com.au/about-us/ to meet our people and learn more about our business.