Salary: £30,000 - £35,000 per annum (negotiable depending on experience)
Hours: Monday to Friday, 7.30am - 4.30pm (30-minute unpaid lunch break). Office-based
Benefits: On-site parking, Excellent public transport links, Lunch provisions available on site (basic breakfast and lunch items), Recognition and reward initiatives, Supportive, close-knit and friendly office environment
An exciting opportunity has arisen for an Internal Sales Support Executive to join a growing and well-established business operating within a essential services environment. This is a newly created role, introduced as part of a wider investment into people and process, designed to support a busy sales function and improve customer experience.
This position would suit someone who enjoys variety, takes pride in organisation, and thrives in a fast-paced, team-oriented office environment.
The Role Working closely with the internal and external sales teams, you will play a pivotal role in ensuring customers receive a seamless, professional and responsive service. You will act as a key point of contact for incoming enquiries, provide essential administrative and sales support, and help free up the sales team to focus on proactive, revenue-generating activity.
Key Responsibilities
Managing inbound sales enquiries via phone and email
Providing day-to-day support to the sales team, including answering calls and managing the shared sales inbox
Preparing, issuing and following up quotations and sales orders
Responding to customer queries regarding ongoing work and job updates
Acting as a central point of contact for engineers and service-related enquiries
Coordinating reactive or urgent work where required
Maintaining accurate customer and sales data within the CRM system
Organising practical logistics such as parking arrangements for field-based staff
Delivering general administrative support to keep office operations running smoothly
Collaborating with internal teams to ensure a high standard of customer serviceAbout You You'll be confident on the phone, highly organised, and comfortable juggling multiple priorities. You enjoy being part of a team, but are equally capable of working independently and taking ownership of tasks.
Key skills and attributes include:
A confident and professional telephone manner
Strong organisational skills with excellent attention to detail
Customer-focused mindset with a problem-solving approach
Ability to prioritise workload in a fast-moving environment
Good working knowledge of Microsoft Word, Excel and Outlook
Experience using CRM systems (or the ability to learn quickly)
A positive, adaptable and proactive attitudeWhy Apply? This is a fantastic opportunity to step into a business that genuinely values its people, promotes teamwork, and offers long-term stability alongside continued growth. You'll join a supportive, family-oriented culture where contribution is recognised and development is encouraged.
If you're looking for a role where you can make a real impact, be trusted with responsibility, and grow within a friendly and professional team, this could be the next move for you