Key Responsibilities
* Support patients in pre-assessment and outpatient clinics.
* Independently perform ECGs, venepuncture, blood pressure monitoring and observations.
* Assist Consultants during clinics and minor procedures.
* Manage clinics, act as a chaperone and use hospital IT systems accurately.
* Clean, decontaminate and maintain equipment, including nasendoscopes.
* Maintain clean, well-stocked clinical areas.
* Deliver high-quality, patient-centred care.
About You
* Experienced HCA confident in diagnostics.
* Professional, respectful and an excellent communicator.
* Strong IT, organisational and time-management skills.
Job responsibilities
* Deliver high-quality, compassionate care to patients, maintaining dignity, privacy and respect always.
* Assist patients with personal care, mobility and activities of daily living, promoting independence where appropriate.
* Undertake and accurately record routine clinical observations (e.g. blood pressure, pulse, temperature, urinalysis, height, weight, BMI, glucose monitoring) and promptly escalate abnormal results to registered staff.
* Carry out delegated clinical and diagnostic procedures within own competence and training, including specimen collection, venepuncture, ECGs, wound care, pre-assessment diagnostics and assistance in procedure clinics.
* Assist with medication-related activities (including eye drops and medication storage) strictly in accordance with training, competency assessments and local policy.
* Perform high-level decontamination of scopes in line with training and competence.
* Work within outpatients and pre-assessment.
Person Specification
Experience
* Experience in the provision of care to individuals in an outpatient working environment.
* Ability to record and document medical records.
* Ability to follow clinical policy and procedures.
* HLS.
* Health and safety awareness.
* Moving and handling awareness.
* Undertaking patient observations.
Personal Attributes
* Caring and friendly.
* Ability to listen sensitively and empathetically.
* Supportive to patients.
* Calm under pressure.
* Committed to providing quality patient care.
* Taking basic observations.
Other
* Flexible working patterns to meet the service needs which will include weekend and evening work.
Qualifications
* Safeguarding training.
* GCSE English or equivalent.
* Experience of surgical / medical patient care.
Skills
* Excellent communication skills, listening to patients and aware of escalation procedures.
* Motivational skills.
* Ability to problem solve.
* Ability to communicate effectively and appropriately.
* Experience with ICPs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,532.74 to £28,292.47 a year dependent upon qualifications and experience.
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