IT Technician (1st Line Support)
Location: School-based | On-site | Oxford
Rate: Up to £170 per day (inside IR35)
Contract Length: 2 months (likely to extend)
Our client, a well-established educational organisation, is seeking an IT Technician to provide 1st line support within a school environment. This is a hands-on, on-site role supporting staff and students, with the opportunity for contract extension.
You’ll play a key role in ensuring day-to-day IT systems run smoothly, providing responsive support and resolving issues efficiently in a fast-paced educational setting.
What you’ll do
Provide 1st line IT support to staff and students
Respond to helpdesk tickets, walk-ups, and classroom issues
Troubleshoot hardware, software, and basic network problems
Set up and maintain laptops, desktops, printers, and peripherals
Support Microsoft 365, Windows environments, and user accounts
You’ll work closely with teaching staff and the wider IT team to minimise downtime and ensure a positive user experience across the school.
What we’re looking for
Proven experience in a 1st line IT support or IT technician role
Strong knowledge of Windows OS and Microsoft 365
Experience supporting hardware, printers, and basic networking
Confident communication skills with non-technical users
Previous experience in a school or education environment (desirable)
The ideal candidate will be approachable, proactive, and comfortable working on-site in a busy school setting