Why join Apex Hotels?
We genuinely care about our guests and each other, and we show this through our family values of Trust, Passion, Friendliness and Teamwork. Its these family values that help us take our guest experiences to the next level, where we provide a personalised service to all our guests that theyll want to share.
With hotels throughout the UK, we like to think of our hotels as members of the family, each with their own personality and style. Although each of our hotels has its own character, whatever one our guests choose to stay at, theyll get a great night's sleep and a warm welcome. The key to it all is you, our employees.
Role Overview
The Distribution Support Executive will be responsible for receiving and implementing all distribution requests from the commercial, sales and hotel teams to support their strategies. The primary systems you will use to facilitate this at the moment are Infor HMS, SHR Windsurfer, Oaky, Duetto and SynXis. You will have a key role in ensuring that content displayed on our distribution channels is accurate and you will also proactively run checks to ensure a suitable up time and rate parity checks.
Some tasks include:
* Coordinate functionality of all the systems used by the Revenue department including, but not limited to: Infor HMS, SHR Windsurfer, SynXis, Oaky, Duetto and OTAs.
* Setting up new users on commercial systems used by the hotels and Head Office, as well as ensuring that all the systems are setup and used correctly in line with PCI and GDPR compliance guidelines.
* Loading and updating rates as requested by Sales and Revenue Managers.
* Ensuring that there is a constant and accurate distribution of inventory, rates, packages and promotions to all channels used by the group and auditing these systems to ensure they are all communicating.
* Loading and updating upsell packages offered to guests via Oaky.
* Ensuring that content displayed on our distribution channels is accurate.
* Assisting the commercial team with ad-hoc tasks and reports.
About You:
You will have a passion for hospitality and be keen to develop within the Commercial function. You must have excellent problem-solving skills with an analytical approach and strong attention to detail. In addition, you will also have excellent communication, administration and organisational skills and be able to work alone. This role would suit someone who is currently a strong reservations agent, front office receptionist or revenue analyst.
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
* 30 days holiday
* Training and development from day one
* Employee events and celebrations
* Inhouse company interactive employee communication APP
* Entry to our state-of-the-art gym and pools
* Access to an external Employee Assistance Programme
* Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
* £200 referral bonus when your friends or family join the team.
Following your first successful 3 months, youll also receive
* Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
* Involvement in our employee of the quarter and annual recognition schemes
* Long service recognition
* Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
* 50% discount in our restaurants
* Cycle to Work Scheme
* Discounted room rates for employees, friends, and family
* Spa treatments and product discounts
* Life Assurance cover
AMRT1_UKCT