Role overview
Location: Bilborough, Nottingham, NG8 4PH
Salary: £13 per hour
Hours: 27 hours per week
Benefits
* 10% discount at both Heron Foods and B&M stores.
* Access to career development programmes such as ‘Future Flyers.’
* 24/7 GP access for you and your family and free confidential support.
* Long‑service rewards, exclusive discounts and other extras.
Responsibilities
As a Duty Manager, you’ll lead the team and ensure the store operates seamlessly. Key responsibilities include:
* Leading and motivating the team to deliver exceptional results.
* Ensuring high standards of customer service and resolving queries effectively.
* Maintaining a clean, well‑presented, and fully stocked store.
* Driving sales and profitability by managing performance and efficiency.
* Acting as keyholder and taking responsibility for the store in the absence of the Store Manager, including store openings and closes.
Qualifications
* Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager or Shift Manager in a fast‑paced retail setting.
* Strong leadership skills with the ability to motivate and inspire a team.
* Exceptional organisational abilities and a passion for customer service.
* A proactive, energetic approach to managing a dynamic retail environment.
Additional information
This role may also be listed or recognised under different job titles, including Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front‑Line Manager or Floor Manager.
EEO Statement
At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.
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