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Estimator/order processor

Olney
Roseview Windows
Order processor
Posted: 21 September
Offer description

No Agencies

Monday to Friday 8.30AM TO 5PM

We are seeking a dynamic Estimator/Order processor to join our team.

Target driven to develop growth amongst different levels of customer activity.

Customer retention focus through aftercare support processing -also part of the role.

Highly organised and efficient self-administrator, for this role is for you to have inter-departmental collaboration to exceed our customers' expectations by creating a positive experience that stays with them long after interacting with our products. With this role you will give our customers a great experience with Speed, Convenience, Consistency, Friendliness. And a human touch—that is, creating real connections by giving all our customers the most meaningful aspects of a customer experience

Evolution experience preferred

Key Responsibilities:

* Strong direct sales experience
* Business Micros Fenestration software experience
* Data Entry
* Prepare detailed estimates & Processing quotes/Order
* Provide clear and accurate cost breakdowns and quotations to customers.
* Multiple account responsibility within Sales
* Target driven to develop growth amongst different levels of customer activity.
* Customer retention focus through aftercare support processing -also part of the role.
* Highly organised and efficient self-administrator.
* Excellent phone manner and initiative in conversational situations.
* CRM experience preferred but not essential.
* Liaise with suppliers, contractors and customers to clarify requirements and manage project expectations.
* Ensure all estimates are in line with company policies, industry standards, and client specifications.
* Maintain an up-to-date knowledge of industry trends, materials, and software tools.
* Provide clear and accurate cost breakdowns and quotations to customer
* achieve shared goals, sharing resources & knowledge and decision-making.

Requirements:

* Expertise in using computers.
* Strong understanding or willingness to learn the fabrication processes, materials, and specifications.
* Attention to detail with the ability to produce accurate and thorough estimates for processing.
* Ability to work effectively both independently and as part of a team.
* A proactive, organized, and methodical approach to work.

We are looking for someone with:

* Proficiency in estimating & processing software and computers
* Strong attention to detail
* Effective communication and interpersonal abilities for Customer interactions
* Confident telephone manner
* Excellent numerical and analytical skills.

Job Type: Full-time

Pay: £12.21 per hour

Work Location: In person

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