Work Planner
* Remote – Occasional travel to West Midlands offices required
* 12-month FTC
* Full-Time/40 hours per week/Mon-Fri
* Up to £31,500 PA
Are you highly organised with experience in scheduling and coordinating mobile teams?
Are you ready to take on a dynamic role where your planning skills directly impact service quality and customer satisfaction?
Think Recruitment is delighted to be recruiting for a Work Planner to support a thriving and award-winning repairs and maintenance team in delivering essential repairs and maintenance services. This is your opportunity to make a real difference within a purpose-driven organisation.
About the Role
As a Work Planner, you’ll play a key part in the success of a busy maintenance service by:
* Scheduling and coordinating repairs for a mobile workforce.
* Ensuring appointments are booked efficiently and work is completed right first time.
* Maintaining clear communication with engineers, customers, and internal teams.
* Supporting efforts to achieve 100% service compliance.
* Contributing to high levels of customer satisfaction and reduced avoidable contact.
What You’ll Bring
* Experience working in a fast-paced, customer-focused environment (preferably within maintenance or construction).
* Strong organisational skills with a knack for efficient planning and multitasking.
* Great communication skills and confidence to make decisions under pressure.
* High attention to detail and solid IT skills (including MS Office).
* A resilient, enthusiastic approach and a "can-do" attitude.
What We’re Looking For
* Experience in work planning/scheduling is essential
* A confident, personable communicator with a customer-first mindset.
What’s in it for You?
* A supportive team and inclusive working culture.
* Hybrid/remote working
* Opportunities for personal development and progression.
* The chance to join an organisation that values people and purpose.
How to Apply
If this sounds like the role for you, apply now through Think Recruitment with your up-to-date CV