We're looking for an experienced and accomplished Group Head of Vehicle Appraisal to join our Central Car Auctions team based in Glasgow.
We offer:
* £50,000 basic salary
* 33 days' annual leave
* Generous employee discounts
* Private healthcare
* Workplace pension
* Company car
* Company phone and laptop
* ...and much more
Hours
Full time: Monday, Wednesday & Friday 8.30am - 6pm and Tuesday & Thursday 8.30am - 5.30pm
About the role
Our Head of Vehicle Appraisal will review and refine our existing processes while designing new operational solutions that align with our business objectives. You will play a central role in the development and enhancement of appraisal service products, ensuring we're meeting the needs of our customers and the wider business.
As a people-focused leader, you will manage and inspire a team of managers and appraisers, guiding them to meet and exceed KPIs while maintaining a healthy balance between employee wellbeing, customer satisfaction and appraisal performance. You will mentor your team to create a high-performing, engaged and a customer-centric operational culture.
Willingness to travel as required, including occasional overnight stays.
Day-to-day duties
1. Take full ownership of appraisal operations and b...