Job Description
Customer Service / Support Desk Professional – Work From Home (Near to DN15) | Starting at £22,000\nMonday to Friday (8 hours between 9am–6pm, flexible)\nIMMEDIATE START AVAILABLE\nOur client is a small, friendly company seeking a Support Desk Professional to join their growing remote team. You’ll provide high-quality customer support via email and an online ticketing portal — helping customers resolve issues efficiently and with a positive attitude.\nThis is a fantastic opportunity for someone who enjoys problem-solving, clear communication, and delivering excellent service — all from the comfort of home.\nKey Responsibilities of the Customer Service Advisor / Support Desk:\n * Responding to customer queries and support tickets with professionalism and care\n * Investigating issues, identifying solutions, and ensuring timely resolution\n * Writing clear, friendly, and accurate replies to customers\n * Collaborating with team members to maintain excellent service standards\nWhat Our Client Is Looking For\n * Confident computer user with good typing speed and attention to detail\n * Quick learner who enjoys solving problems and thinking independently\n * Friendly, patient, and positive communicator\n * Reliable, organised, and able to manage time effectively when working from home\nWhat’s On Offer?\n * Full training and ongoing support from a helpful, e...