Job Description
Are you an experienced service leader with a passion for driving excellence in field operations?
Our client, an award-winning, rapidly growing company is looking for a Regional Service Manager. This is a fantastic opportunity to lead and inspire a team of skilled engineers across a defined UK region, working closely with customer support, commercial teams and senior management to ensure service exceptional service delivery, operational efficiency and opportunities for growth are maximised.
Key Responsibilities:
* Lead and mentor a team of 10+ field service engineers
* Drive continuous improvement in service delivery and efficiency
* Develop your team through training and performance management
* Ensure service level agreements (SLAs) are consistently met
* Build strong relationships with high-profile clients
* Collaborate with commercial teams to identify new opportunities
* Support international distributors with technical and commercial guidance
Who They’re Looking For:
* A technical background
* Proven experience managing a team of technical field engineers
* Strong leadership, coaching and change management skills
* Excellent communication and stakeholder management abilities
* Proficient with digital tools and data analysis
* Full driving licence and ability to travel
* A successful track record in a field service management role – desirable
What’s on Offer:
* Performance bonus of 10% (with potential to earn more)
* Company car, phone and laptop
* 25 days holiday + bank holidays, rising to 28 with service
* Pension and life insurance
* Private health and dental coverage
This is a fantastic opportunity for an experienced Regional Service Manager to take ownership of a high-performing service team, shape processes and make a real impact on service delivery.
If you’re a hands-on leader who thrives on building teams, improving operations and delivering outstanding results, this is the role for you! Apply now.