Links Vets are hiring!
We are seeking a friendly, organised, and dedicated individual to join our team as a Veterinary Receptionist/Administrative Assistant. The ideal candidate will be the first point of contact for our clients and will ensure a smooth and welcoming experience for both pets and their owners. This is a full-time permanent position working 40 hours per week, with 8-hour shifts from 8:00 AM to 7:00 PM, including 1 in 8 Saturdays.
Key Responsibilities:
* Greet and assist clients in a courteous and professional manner
* Schedule appointments and manage the clinic's calendar
* Answer phone calls and respond to emails
* Maintain client records and ensure accurate data entry
* Process payments and handle billing inquiries
* Assist with administrative tasks such as ordering supplies and managing inventory
* Support the veterinary team with various tasks as needed
Qualifications / Ideal Candidate:
* NAT 5 Maths and English or equivalent
* Previous experience in a veterinary or medical office setting preferred
* Excellent communication and customer service skills
* Proficiency in Microsoft Office; experience with veterinary management software is an advantage
* Strong organisational skills and attention to detail
* Ability to multitask and work effectively in a fast-paced environment
* Compassionate and caring attitude towards animals and their owners
* Must hold a valid UK driving licence and have access to your own car, as branch work will be required at any time
About us
Links Veterinary Group has five branches across beautiful East Lothian, offering beaches and outdoor pursuits at our doorstep. Our main Haddington branch is housed in a purpose-built facility equipped with digital X-ray, ultrasound, dental suite, two dedicated operating theatres, prep room, separate cat and dog wards, and four large, airy consult rooms, including a dedicated nurse consult room. We also have visiting specialists in orthopaedics and ophthalmology.
Our team includes 17 Veterinary Surgeons, 15 Registered Veterinary Nurses, and a dedicated Reception team. We are a friendly, relaxed team that enjoys working together in a supportive environment.
Benefits:
* 6.6 weeks of annual leave
* Additional leave for your birthday
* Family-friendly policies including maternity, paternity, adoption, shared parental, and surrogacy pay
* Cycle to work scheme
* Employee wellbeing initiatives
* Non-accidental injury support
* Learning and development via the IVC Evidensia Academy
* Pawsome Benefits reward gateway with discounts and cashback
* Pension scheme
* Discounted staff pet care
#J-18808-Ljbffr