We are currently recruiting for an Operations Administrator to provide support within the Operations team of a well-established client based in Chesterfield. Key Responsibilities: * Answering the Operations telephone line. Calls will be from engineers / Site Foremen / customers. * Checking over previously attended jobs, ensuring engineers have called in and provided the team with updates, and where applicable the engineer has been issued with a closure code. * Issuing relevant working instructions to engineers for both service and install jobs – prior to attendance. * Checking courier tracking systems throughout the day ensuring equipment is delivered in time for the engineers scheduled visit. * Upon request, providing customers with expected attendance dates for service calls. * For service calls only, organising any out of hours works with the relevant contact or any sites which require a permit / specific access requirements. * Any other task deemed appropriate within the role. What we’re looking for: * Ability to work as part of a team or on your own. * Proficient in Microsoft Office including Word, Excel, and outlook. * Previous experience of using Netsuite would be an advantage. * Experience of working in a fast-paced environment. * Professional – maintaining high standards at all times. * Able to follow written (or alternative) processes and procedures. * Excellent verbal and written communication. * Conscientious, honest, and reliable. * Committed to self-improvement. * Able to work on own initiative. * Good problem-solving and organisational skills. * Ability to comply and work with policies and procedures. * Flexible – open to new ways of working. Full Time Permanent Salary £25k