Job Description
The Company
Our client is a specialist engineering company due to growth they need a Parts Sales Advisor
with plant, engineering or automotive equipment experience.
Job Role
* As a Parts Sales Advisor, you will play a crucial role in advising and assisting customers with their parts needs, ranging from spares to accessories.
* You will ensure the smooth operation of the parts department by providing excellent customer service, accurate parts identification and efficient stock management.
* Customer Service: Advise customers on required vehicle parts via telephone, email and face-to-face.
* Parts Identification: Accurately identify parts using Electronic Parts Catalogues and Dealer Management Systems.
* Stock Management: Check stock availability, pick parts from the warehouse and manage stock levels.
* Sales Maximisation: Drive sales of products and accessories and upsell where possible to achieve targets.
* Internal Support: Efficiently distribute parts to service department technicians.
The Person
* You will ideally have experience in a similar role.
* Previous engineering/plant environment experience.
* Previous parts look-up experience is preferred (e.g. in a dealership or motor factor environment)
* Strong communication skills, a proactive attitude and a focus on delivering a high level of customer service.
* Enthusiastic, team-focused and willing to learn.
* Analytical approach to problem solving.
* Excellent communication skills (both verbal and written)
* Good IT skills.
The Benefits
* Competitive salary.
* You will be working for a well-established growing employer.
* The company are fully compliant with the latest health and safety requirements for current safe working practices.
* A bonus scheme as the role develops.