Job Description
Sales Administrator / Order Processing Coordinator
We are looking for an experienced Sales Administrator to join our team and provide high-quality order processing, customer support, and sales operations assistance. This is a great role for someone who enjoys a mix of administration, problem-solving, and working closely with a fast-paced sales team.
Monday-Friday
£27k + company bonus
Hybrid working upon completion of probation period.
Key Responsibilities
1. Act as the main point of contact for the sales team, supporting them throughout the sales order process.
2. Manage end-to-end order processing, ensuring accuracy and timely completion.
3. Handle inbound customer and sales calls, resolving queries
4. Review and update orders, reports, and sales forecasts, ensuring information is correct and up to date.
5. Liaise with internal teams and outside partners to quickly solve any problems or delays with orders.
6. Complete weekly checks with the sales team to ensure reporting matches forecasts.
7. Ensure payments received are correct and raise queries for missing or incorrect payments.
8. Prepare and raise sales orders and provide day-to-day admin support to the wider team.
The Candidate:
9. Experience in sales administration, sales support, order processing, customer service, or operations coordination.
10. Strong attention to detail and excellent organisational skills.
11. Confident communicator with a proactive, problem-solving approach.
12. Ability to prioritise work in a busy, deadline-driven environment.
13. A team player who enjoys working collaboratively with colleagues and external partners.
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