YouthAction NI are seeking an experienced administrator to join their team in its headquarters College Square North (CSN) in the heart of Belfast.
Closing Date: May 20, 2026
Location: Belfast
Contract: Full Time
About the role
We are a membership‑based, regional organisation, with an 80 year history of working with young people to improve their lives, tackle inequalities and contribute to flourishing communities and a peaceful and shared society.
CSN strives to be a centre of excellence for our youth work, influencing and impacting on opportunities for young people well beyond the boundaries of Belfast. It is a shared space for a shared future in the heart of Belfast, connecting communities, young people and organisations in the city centre. Our building houses state of the art theatre facilities alongside functional and multi‑purpose rooms for meetings, training, events and conferences.
The successful candidate will play a key role in providing high quality hospitality within the building by liaising with building users and catering suppliers to ensure the smooth running of meetings and events. Gathering user feedback and promoting the facilities to potential users will also be a key element of the role.
As a member of YouthAction's administrative team, the Hospitality and Finance Administrator will process all financial paperwork relating to catering and provide additional administrative support to the finance team.
Key Responsibilities
* Point of contact for College Square North room bookings (alongside Building Administrator).
* Liaise with event organisers to finalise catering needs in advance of events or meetings.
* Liaise with catering providers and produce required financial paperwork in timely manner.
* Set up/clear up catering for events and meetings, scheduling additional help from Domestic Assistant when required.
* Meet, greet and build good relationships with building users, ensuring their hospitality needs are met.
* Regularly promote CSN as a city centre meeting and conference facility using ‘on the day’ social media posts.
* Gather, record and analyse customer/user feedback.
* Invoice building users promptly, post event.
* Maintain a supply of catering food/drink items, placing orders to replenish as necessary.
* Provide financial administration support when required as part of the YouthAction administrative team.
* Provide foyer cover to support the effective running of the building as required.
* Attend and contribute to regular admin team meetings.
* Attend and contribute to regular building review meetings.
General
* Complete any other duties as directed.
* The ideal candidate will behave in a professional manner at all times and adhere to YouthAction’s charter of expected behaviours.
* 5 year’s experience in an administrative role
* Proven administration skills with experience in using MS Office Packages (word, excel,powerpoint).
* Ability to effectively manage and prioritise tasks.
* Good communication and interpersonal skills.
* Ability to work effectively under pressure.
* Experience in financial administration
* Experience of hospitality.
* Experience in social media/PR/Communications
* Inclusive and Friendly Working Environment
* Attractive annual leave with length of service rewards
* Allocated well‑being days at Christmas
* Occupational Family Friendly Policies
* Occupational Sick Pay
* Investors in People
* Personal Development including in service training opportunities
How to Apply
An application form can be requested from Joanne Quinn‑Kane, HR Officer at joanne@youthaction.org
YouthAction NI is an outward and forward‑looking learning organisation with a conscious and evolving leadership culture that embraces self‑evaluation and continuous improvement to best meet the changing needs of young people through youth work and youth arts. We are a membership‑based youth work and arts charity that actively works with young people as partners to tackle inequalities in their lives. Through such intention and purpose our mission is to: improve their life chances; inspire them as activists; grow inclusive and outward looking communities; and build a peaceful and shared society.
We have regional bases in Belfast (College Square North), Newry, Armagh, Kilkeel, and Enniskillen. As part of our strategic goals, we strive for a sustainable and robust financial base that is used for high quality youth work and value for money outcomes. We demonstrate the highest levels of governance and operational excellence within a clear constitutional and legal framework.
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