An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis. The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development team. To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills. Essential experience: An understanding supply chain process An understanding of warehouse and distribution process Previous ERP support experience A basic understanding of SQL and running SQL scripts A basic knowledge of Linux A basic knowledge of applications and integration Excellent written and verbal communication skills The successful Application Support Analyst will be offered a basic salary of between £30,000 to £38,000 Company Benefits. There are excellent career prospects and training opportunities. The role will be site based during the probation period and then will become hybrid