Senior Service Advisor / Service Receptionist
Location - Crewe
Salary - £33,000 Basic + Uncapped Bonus (OTE £40,000+)
Richard Abson Group are currently recruiting for an experienced Senior Service Advisor / Service Receptionist on behalf of a well-established, multi-brand main dealer in Crewe.
This is an excellent opportunity to join a high-performing dealership that offers strong earning potential, ongoing training, and real career progression within a respected dealer group.
Key Responsibilities:
* Welcoming customers and managing service bookings
* Providing updates on vehicle progress and work carried out
* Advising on repairs, maintenance, and additional services
* Upselling service plans and additional work
* Liaising with the workshop to ensure a smooth customer journey
Requirements:
* Minimum 3 years’ experience as a Service Advisor (main dealer preferred)
* Strong customer service and communication skills
* Confident upselling and delivering against targets
* Experience using Kerridge and/or 1Link (preferred but not essential)
* Professional, organised, and team-focused
Salary & Benefits:
* £33,000 basic salary
* Uncapped bonus (OTE £40,000+)
* Monday to Friday 8:00am – 6:00pm
* Saturday mornings on a rota
* Ongoing manufacturer and in-house training
* Clear progression opportunities
If you are an experienced Service Advisor looking for a new challenge with a reputable dealership, apply now for immediate consideration.
Alternatively, contact Jake Jones at Richard Abson Group for more information