Job Description
As an Airfreight Coordinator, you will be responsible or arranging the fastest possible transportation solutions for time sensitive shipments, ensuring they move efficiently y via the next available flight whilst maintaining exceptional communication with customer, airlines and internal teams.
Duties will include but are not limited to:
* Assisting with the global expansion of the Time-Critical Airfreight department
* Coordinate and manage premium airfreight shipments from origin to destination, including same-day and next flight-out services
* Booking and execution of daily Premium Airfreight shipments (NFO) from initial enquiry through to completion
* Liaise with airlines, handling agents and providers to ensure smooth shipment movement
* Work closely with the wider operations team to deliver high-quality service under tight deadlines
* Be the go to contact person for customers and business development
* Provide clear and timely updates to customers regarding shipment status
* Attend trade fairs and events to represent the company and increase brand awareness
Qualifications
* UK-based freight forwarding experience (air freight import/export operations) - essential
* Understanding of air cargo operations and airline booking processes
* Experience coordinating with airlines, ground handlers and trucking providers
* Ability to manage time-critical shipments with tight deadlines and operational pressure
* Familiarity with air freight documentation such as AWB, manifests, and export documentation
* Strong communication skills for client interaction and supplier coordination
* Experience outside the UK market, particularly exposure to international air freight operations - desirable
* Dangerous Goods certification or prior DG handling knowledge - desirable
** Standard working hours 0900 - 1730 - once training has been completed there will be a requirement to participate in an on-call weekend rotation and ocassional evening shifts to accommodate coverage aligned with U.S operations hours**
Additional Information
* 22 days holiday per year (increasing to 25 after 1 year) and with length of service
* Free breakfast, lunch and snacks in our onsite canteen "The Hangar"
* Free onsite gym with weekly classes
* Private healthcare and pension
* 2x charitable "giving back" days per annum
* Cycle to work scheme