Job Description
12 Month Fixed Term Contract
£28,573
Hybrid - Manchester 1 day per week
As a Client Support Officer, you will be responsible for supporting and monitoring the delivery of UK public sector decarbonisation projects, which are funded through grants and loan programmes by BEIS, Scottish and Welsh Governments. You will be part of one of Salix’s programme delivery teams, which are managed by a programme coordinator and a programme manager.
Your responsibilities will ensure that projects comply with Salix’s funding requirements as well as building strong client relationships, and being their first port of call for any queries. You will support the delivery of around 20 projects with a combined value of £50m. You will also be an active member of the Delivery Team and attend team wide meetings as well as have the opportunity to be involved in projects that support the development of our processes and systems and making the company an even better place to work.
Key Responsibilities;
1. Cultivate strong customer relationships with Salix clients, enhancing connections through meaningful site visits.
2. Ensure the integrity of client project data by leveraging client relationship management systems.
3. Analyse and manage data to empower insightful reporting to our board and funders.
4. Take charge of your day-t...