**Operational Support Role Description**
This is an exciting opportunity to join our team as an Operational Support Grade. As a key member of the support team, you will play a vital role in ensuring the smooth day-to-day operation of a busy prison.
**Responsibilities**
* You will be responsible for performing security and search duties at the gate, managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
* Your tasks will involve a combination of desk duties and more physical tasks such as lifting, carrying, and walking to accompany vehicles across the prison grounds.
**Requirements**
* No qualifications are required for this role, but you should be a good communicator and able to remain calm under pressure.
* You will need good judgement and common sense, and above all, be a great team player.
**Benefits**
* You will work a variety of shifts, including weekends and nights, to ensure that everything runs smoothly.
* You'll have opportunities for progression and development, including access to a paid Level 2 apprenticeship in customer service.
* Plus, you'll receive annual leave, bank holidays, and access to a generous Civil Service pension scheme.
**What You Can Expect**
* A fast-paced and varied role with opportunities to gain significant knowledge and experience of how a prison operates.
* The chance to protect the public and make a positive impact on lives by supporting the important work happening daily in our prisons.
* Significant opportunities for career progression and development.