Job summary:
Join our small but dedicated Digital & IT team at Taurus Healthcare and enjoy the opportunity to develop a broad range of skills across primary care and with wider collaborative partners. This is very much a face-to-face role, providing essential support to colleagues across the organisation and ensuring they can deliver the best possible care. From maintaining Microsoft network infrastructure and clinical systems to leading on business continuity processes, no two days will be the same. As our services operate 24 hours a day, 7 days a week 365 per year, we are looking for someone with the flexibility, adaptability and proactive approach needed to thrive in a fast-paced healthcare environment. Working closely with several key 3rd party support organisations, you'll play a key part in keeping vital health services connected, resilient and responsive for patients.
Main duties of the job:
* Provide first-line support for hardware and software issues *on-site, remote, and clinical users*.
* Maintain the company asset register and IT equipment stock levels.
* Lead on equipment evaluation, specification, and procurement.
* Manage IT requirements in the staff induction and onboarding/offboarding processes.
* Administer Office 365, NHS portal, SharePoint, Active Directory, and associated applications.
* Oversee access and configuration for corporate and clinical systems *remote and face-to-face*.
* Manage and administer the IP telephony platform and mobile phone estate.
* Provide local administration of network infrastructure *Wi-Fi, HSCN* with third-party suppliers.
* Support and update organisational websites, intranet, and communication platforms.
* Lead on developing and maintaining Digital & IT work schedules and business continuity processes.
* Undertake scheduled security audits, monitoring tasks, and risk incident reporting.
* Administer and support building management systems *CCTV, access control, and related infrastructure*.
* Support projects, IT upgrades, and digital programme delivery across the organisation.
* Ensure accurate documentation, IT procedures, and governance compliance are maintained.
* Provide cover for colleagues during absence to ensure business continuity.
Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 185,000 patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible.
About us:
At Taurus Healthcare we strive to create a diverse, inclusive workplace, and welcome applications from candidates from all backgrounds including those from Military Veterans and family members of serving personnel.
Employee benefits include:
* Generous NHS pension scheme with 20.68% employer contribution
* 33-38 days annual leave, including bank holidays (pro rata for part-time staff)
* Extensive Employee Benefits Programme (Vivup), offering:
* 24/7 counselling services
* Salary sacrifice schemes (cars/bikes)
* National retailer discounts
* Access to the Blue Light Card discount scheme
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Type: Full-time
Pay: £28,962.57-£33,418.35 per year
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Health & wellbeing programme
* Store discount
Work Location: In person
Application deadline: 20/10/2025