Installation and configuration of Microsoft Windows Server – all versions
Installation and configuration of Microsoft Client OS – all versions.
Microsoft Exchange – all versions
Advanced network troubleshooting
Firewall configuration
DNS, DHCP, TCP/IP and internet routing
IT best practices and configurations
Role
* Providing escalation support to the help desk
* Setup and configuration – Servers, firewalls, routers, wifi
* Help with project planning and implementation
* Going to site to help with installations and DR
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