Overview
TITLE: Technical Support Manager, Academy & Technical Upskilling
Location: Near Southampton (with occasional travel to Swindon, Peterborough, Sheffield)
Salary: £52,000 basic + 22 days holiday + company vehicle
Industry: Fire & Security / Technical Services
Benefits
* Competitive salary up to £52,000 basic
* Professional development
* Opportunity to work across fire, EML, extinguishers, intruder, access control, and CCTV systems
* Flexible working patterns and occasional overnight travel
* Be part of a small, high-performing team
Responsibilities
* Delivering Academy training sessions, both classroom-based and on-site
* Supporting technicians to gain qualifications and improve performance
* Monitoring progress, assessing skills, and providing feedback
* Maintaining training records and content
* Assisting field engineers when required and supporting site visits
Requirements
* Previous experience in technical roles (senior engineer considered) within fire, security, or related industries
* Knowledge of fire, EML, extinguishers, intruder, access control, and CCTV systems
* Strong IT and networking skills
* Self-motivated, organised, and performance-driven
* Willingness to travel occasionally and stay overnight if required
Desirable
* Academy/trainer experience, technical certifications, and staff development experience
Why Join?
This is a fantastic opportunity to join a respected company, supporting a structured Academy program, developing technicians, and working in a high-performing, collaborative environment with career growth and professional development.
Apply Now
If you're an experienced Technical Support Manager or Senior Engineer based near Southampton, this role offers strong earning potential, hands-on leadership, and the chance to make a tangible impact on trainee and technician development.
Keywords to support your application:
Technical Support Manager, Academy Trainer, Fire Systems, EML, Extinguishers, Intruder Alarms, Access Control, CCTV, Senior Engineer, On-site Training, Classroom Training, Technical Upskilling, Performance Management, Networking, IT Skills
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