We are seeking an experienced and dynamic Service Delivery Manager (known internally as an Operations Manager) to join our team in Stoke. This role is offered as office based. Regular travel will be required throughout the area. The role is full time working 37.5 hours per week usually Monday to Friday but 1 in 3 Saturdays are required on a rota basis with a alternative day off in lieu.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
1. Flexible Working Options: Including hybrid working.
2. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
3. Birthday Leave: An extra day off for your birthday.
4. Pension Plan: 5% employer contribution.
5. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
6. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
7. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
8. Wellbeing Support: Employee assistance programme and wellbeing support.
9. Inclusive Networks: Access to EDI networks and co...