Graduate Operations & Technical Support Coordinator (Telecoms / IT) Location: North Norfolk (office-based with occasional client-site work) Salary: £30,000-£35,000 (depending on experience) Contract: Permanent, full-time Ideal for: University leavers / recent graduates REED Technology are working with a client who are looking to recruit someone as a Graduate Operations & Technical Support Coordinator, you will support the day-to-day running of the office and the delivery of customer services. The role blends administration, customer service, supplier coordination, and hands-on technical support. Key Responsibilities: Administration & Office Operations Maintain a tidy, professional office environment Ensure office supplies and equipment are stocked and functioning Customer Support & Service Coordination Log and manage customer requests, ensuring they reach the correct department Handle domain-related tasks including Nominet and OpenSRS administration Assist with basic customer onboarding and service changes Supplier & Telecoms Ordering Order telecoms services from approved suppliers Track order progress, updates, and documentation Maintain accurate records for billing and provisioning IT & Network Support (Training Provided) Assist with configuration and provisioning of systems such as UniFi, MikroTik, and other IT platforms Support setup and preparation of event Wi-Fi equipment Help with internal IT tasks and system integration/support Essential Skills/Experience: Strong organisational skills and excellent attention to detail Confident, friendly telephone manner and professional written communication skills Comfortable learning new IT systems and following procedures Ability to prioritise workload and manage multiple tasks Desirable Interest or experience in telecoms, IT, networking, or web/hosting Knowledge of domains/DNS, Nominet, OpenSRS, UniFi, or MikroTik (not essential) If you have the relevant skills and experience, please apply using the link provided.