Job Description
ICT Technician - Belfast Do you come from an IT background and looking for a role within the Public Sector? Apply now to hear more about this role! About the role:
1. £13.57 per hour
2. Knockbracken Healthcare Park, Belfast HQ
3. 37.5 hours a week
4. Temporary, approx 3 months
What you'll be doing in this role:
5. Work across all the relevant systems as directed by the ICT Strategy
6. Management of the ICT Helpdesk. This will include the monitoring of assigned incidents and work requests, ensuring that relevant protocols and procedures are adhered to and any incidents and work requests assigned to ICT Technicians and / or third parties are resolved and closed in a timely manner.
7. Provide administrative support to the ICT Department including preparation of files for meetings, sorting mail, maintain staff annual leave records, process phone calls.
8. Manage diary / electronic schedule including arranging appointments and meetings.
9. Fulfil the administration role for contract management of mobile voice and data communications contract
What you'll need for this role:
10. University Degree or a recognised equivalent professional qualification in an Information Communication and Technology (ICT) discipline and a minimum of 1 years’ experience in the installation and support of the full range of network based computer equipment, such as personal computers, printers and data switches
11. OR HND or recognised equivalent professional qualification in an Information Communication Technology (ICT) discipline and a minimum of 2 years’ experience in the installation and support of the full range of network based computer equipment, such as personal computers, printers and data switches
12. OR A minimum of 4 years’ experience in the installation and support of the full range of network based computer equipment, such as personal computers, printers and data switches.
13. Working knowledge and experience of Microsoft desktop application software and Windows operating systems.
14. Practical experience of administrating and supporting an IT Network, including the troubleshooting and configuration of devices such as Hubs, Switches and Routers
15. Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved by the Trust which will permit them to carry out the duties of the post
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