Job Description
4 Month Contract With A local Authority
Purpose of the Role
The Property Maintenance Officer plays a key role within the Refugee, Resettlement and Migration Service, supporting the preparation of accommodation for families arriving from conflict-affected countries. Working as part of the Property Preparation Team, the role ensures that resettled families have safe, suitable, and welcoming homes upon arrival.
The post holder will undertake a wide range of practical, hands-on tasks, including assembling furniture, transporting household items, carrying out basic repairs, decorating, and maintaining external garden areas. This role is physically active, involves travel across West Sussex, and requires a high standard of customer service when liaising with colleagues, landlords, and the public.
Key Responsibilities
* Prepare accommodation for refugee and resettled families in accordance with RRMS standards.
* Assemble, install, and arrange furniture and household equipment.
* Carry out basic maintenance tasks, including minor repairs, painting and decorating, and general property upkeep.
* Transport furniture, white goods, and other items safely using a council vehicle.
* Ensure exterior areas, including gardens, are tidy, safe and welcoming.
* Identify property issues requiring specialist trades and report them to the Property Preparation Officer.
* Work collaboratively with the Property Preparation Officer and team to ensure all accommodation meets required standards before family arrival.
* Provide excellent customer service when engaging with external landlords, suppliers, colleagues and members of the public.
* Handle properties with sensitivity, recognising the needs of families arriving from trauma or conflict.
* Ensure all work is carried out safely and in line with health and safety procedures.
* Carry out manual handling tasks using correct techniques and equipment.
* Maintain accurate records of completed work and report any concerns regarding property safety or suitability.
* Safely operate and maintain assigned vehicle and tools.
* Travel independently across West Sussex to undertake property visits and maintenance tasks (vehicle provided by the council).
* Work predominantly in the field with another team member, with limited time spent in the office.
Requirements
* Practical hands-on experience in property maintenance, repairs, decorating, or similar work.
* Ability to assemble furniture, carry out basic repairs, and undertake physically demanding tasks.
* Strong communication skills with the ability to engage effectively in English with colleagues and the public.
* Good organisational and time-management abilities.
* Ability to work effectively as part of a team and independently.
* Full UK driving licence (ability to drive council van).
* Understanding of the importance of safeguarding and confidentiality.
* Experience working in housing, facilities, social care, or a support service.
* Knowledge of refugee resettlement or vulnerable groups.
* Awareness of health and safety, manual handling, and safe working practices.
Requirements
Requirements: Experience in a maintenance environment with occupied properties. Ability to work effectively as part of a multi-skilled team. Physical fitness to perform manual tasks. Health & Safety training certificates relevant to the role. Valid UK driving license.