We have an exciting opportunity for a customer service focused Dental Receptionist to join our friendly & experienced team at the Dental Practice on Broadway, in Woking.
The Essentials
* Full time 38 hours over 4 days
* Monday to Friday 8am - 6pm with non working day Monday or Wednesday weekly
* Competitive rate from £13.50 per hour
* Convenient central location with transport links locally (bus & train)
Responsibilities
* Greet and check in patients in a friendly and professional manner
* Schedule, confirm, and reschedule patient appointments
* Answer phone calls and respond to emails
* Verify insurance information and process billing and payments
* Maintain and update patient records
* Handle patient inquiries about treatments, procedures, and office policies
* Coordinate with dentists, hygienists, and other staff
* Maintain a clean and organized reception area
Qualifications
* Previous front of house Reception experience (ideally within a dental or healthcare setting, although this isn’t a must-have)
* A positive attitude, empathetic and well‑organised
* Great communication skills, with a passion for delivering great service and building strong relationships with both colleagues and patients
Benefits
* Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in‑house Mental Health First Aider programme
* Additional Reward: bonus scheme based on practice performance
* Extra Leave: Birthday off and option to buy 3 more days
* Family Support: Enhanced maternity/paternity leave
* Financial Security: Contributory pension scheme
Equal Employment Opportunity Statement
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
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