Information Support Officer - Adults Social Care
Join to apply for the Information Support Officer - Adults Social Care role at South Gloucestershire Council
How You’ll Make a Difference
Under the guidance of the Performance and Data Manager and experienced team, you will assist in the collation, analysis, and presentation of management information and activities. Your work helps inform decisions on funding, service planning, and resource allocation through improving the quality of data feeding into key reports and statutory returns.
What You Will Be Doing
* Daily, you will assist in the collation and processing of data accurately to support the council’s decision‑making processes and to complete returns to government departments.
* Providing advice to colleagues, you will ensure that they receive appropriate guidance about policies, procedures and processes whilst ensuring effective working relationships are maintained.
* It will be your responsibility to provide a wide and varied range of administrative tasks to assigned projects ensuring written reports are compiled, support is provided and records are accurate which will help to inform decision making.
* When required you will maintain and update information systems and databases.
What We Need From You
* Hold either 3 GCSEs (grade C or above) including English and maths or a relevant qualification equivalent to at least NVQ Level 2 (e.g. in Using Information Technology) or significant recent and relevant experience in a similar role.
* Have recent relevant experience and skills in the analysis and presentation of data from complex spreadsheets and databases.
* Have the ability to prioritise your workload to meet changes in demands and deadlines and have good attention to detail and accuracy in your work, including pointing out any underlying issues or risks with the data.
* Be able to communicate effectively with staff with limited knowledge of the underlying data and its coding.
* Have effective documentation skills, including the writing and updating of procedural guidance relating to analyses and guidance for end users regarding use and interpretation.
* It would be beneficial to have some experience/knowledge of Adult Social Care and Mosaic.
What You Need To Know
* This role is hybrid, with a mixture of working at our office in Yate and working from home.
Interviews anticipated week commencing the 8th December 2025.
How a Career At South Gloucestershire Council Is Different
* We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long‑term difference in work.
* We trust our team to work in the way which allows them to make the biggest difference and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.
* As part of our benefits package you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
* We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Government Administration
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