BDS Recruitment are delighted to be working with a leading housing provider in the South West with over 15000 units in their portfolio. We are looking to take on an experienced ASB officer to cover the Weston-super-mare area and surrounding.
This is a temporary ongoing position to begin with.
Pay £27 per hour umbrella.
Purpose
* To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour
* Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints
* Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities
* Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse
* Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans
* Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximise effective use of resources for safer neighbourhoods work
* Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary
Criteria
* Knowledge and awareness of related housing regulations/law
* Experience of delivering face-to-face customer service
* Experience of developing partnership working with support agencies, local authorities and community groups
* Good understanding of the social, economic and political context in the neighbourhoods in which we operate
* An understanding of the County Court rules and procedures, and relevant government legislation
* You will need to be a driver with access to a vehicle
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