Senior HR Operations Manager (12 month Fixed Term Contract) Role Purpose We're looking for a Senior HR Operations Manager to join our People Services team in Leeds on a fixed term basis. This role leads our HR Shared Services Centre and Change Management team, overseeing operational delivery and complex organisational change initiatives, including restructures, TUPE transfers, and reorganisations. You'll partner closely with global teams, ensuring activity is legally compliant, people-centred, and aligned to business goals. Accountabilities & Responsibilities Lead a high-performing HR Shared Services team, ensuring timely and efficient operational delivery Drive a customer-first culture and oversee query resolution, Workday processing, and mass uploads Oversee restructures, TUPEs, and reorganisations, including risk mitigation, legal compliance, and communications Partner with HRBPs, legal, payroll, and business leads to implement change smoothly Support projects such as HR tooling implementation and process improvements Review team performance, capacity, and capability to align with evolving business needs Advise collaborators on HR matters related to organisational change Skills & Capabilities Strong HR operations knowledge and experience managing shared service environments Expertise in employment law and complex change management (restructures, TUPE, etc.) Excellent communication, project management, and team member engagement skills Strong problem-solving, data analysis, and people leadership capabilities Proficient with HRIS systems (Workday preferred) Qualifications & Experience Demonstrated success leading organisational change programmes Experience managing international HR teams and shared services operations CIPD qualification or equivalent desirable Measure of Success Effective and compliant delivery of HR operations and change initiatives Strong collaborator satisfaction and team performance metrics Minimal disruption during organisational change and clear communications throughout About Flutter Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to use our significant scale and our challenger mindset to change our industry for the better. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for all our stakeholders. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group- Wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan. Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet. On May 31 2024 Flutter moved its primary listing to the New York Stock Exchange. With a greater proportion of our future profits expected to be generated in the US, and given FanDuel’s 1 position in that market, we believe a US primary listing is the natural home for the Group. What’s In It For You We are a flexible employer; whether you have personal commitments or a hobby that brings you joy, we want you to bring your best self to work and feel empowered to do so. We also like to share our success; after all you make it happen. We have an excellent benefits package that can be personalised to you: Bonus scheme Uncapped holiday allowance Enhanced pension scheme Private healthcare Life assurance Income protection Hybrid working £1,000 annual self-development learning fund Invest via the Flutters Sharesave Scheme Paid volunteering days Enhanced parental leave Wellbeing fund (£/€250 a year) Recognition programs Electric car scheme Gym membership discounts, vouchers and much more! We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.