Job Title: Account Executive Location: Shrewsbury - Hybrid Salary: Starting at £35,000 We’re recruiting an experienced Account Executive to manage a portfolio of clients in a regulated environment. You’ll look after relationships end-to-end, handle all aspects of the account, and ensure a high standard of service and compliance at all times. The role: As an Account Executive, you will: * Manage and grow a portfolio of commercial clients * Build strong, long-term relationships with new and existing clients * Handle all aspects of account management: new business, renewals, mid-term adjustments and claims support * Identify client needs and present clear recommendations and solutions * Negotiate terms with insurers and partners to secure appropriate cover and competitive premiums * Cross-sell additional products and services where appropriate * Respond to queries and resolve any issues or complaints in line with company procedures * Work towards agreed performance targets (new business, retention, cross-selling, profitability) * Deliver an excellent level of customer service at all times Compliance & administration: * Ensure all activity complies with FCA regulations and internal procedures * Use checklists and support tools to evidence compliance * Maintain accurate and up-to-date electronic and paper records * Prioritise and action client communications...