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About the role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with — passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.
Key Responsibilities
Your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively, alongside providing excellent service to our customers. Responsibilities include:
1. Stock replenishment — ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders for delivery.
3. Reducing wastage by following product due diligence and markdowns for items reaching their sell-by dates.
4. Supporting the wider shop team with tasks such as checkout support, managing Click & Collect orders, and fulfilling on-demand customer orders.
5. Maintaining a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience you'll need
* Effective communication skills to work well as part of a team and with customers.
Desirable skills/experience you may have
* Experience in a customer-facing role.
* Interest and knowledge in food and drink trends.
* Flexible approach to support the whole branch.
About The Partnership
We're the largest employee-owned business in the UK, home of John Lewis and Waitrose. As Partners, we share ownership and responsibility, working together to build a happier world. We focus on retail excellence, innovation, and diversification, committed to price, quality, and service.
We foster an environment of kindness, respect, and inclusion, encouraging everyone to be themselves and thrive. We believe in growing individually and collectively, making a difference together.
Important points to note:
* Some roles may require pre-employment vetting, including DBS checks and financial probity checks.
* Apply promptly as vacancies may close early due to high interest.
* We support flexible working arrangements, which can be discussed during the interview process.
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