Exciting Opportunity – Bartender (Full-Time) We are looking for a dedicated Bartender to join our restaurant and bar team! This is an excellent opportunity to work in a prestigious club environment, offering a competitive salary of £28,808 per year. Role Details: Full-time position (40 hours per week, exclusive of breaks) 5 out of 7 days on a shift/rota basis Service-focused role in a professional and welcoming setting What We’re Looking For: Excellent communication skills with previous experience in hospitality or food service A positive, proactive approach with a passion for delivering outstanding service Ability to work well in a team and contribute to a high-performance culture Organised, adaptable, and capable of working in a fast-paced environment Strong problem-solving skills with a focus on customer satisfaction Your Responsibilities: Provide a professional bar/liquor service across Club ensuring standards of service and hospitality are consistently delivered. Maintain a thorough and up to date knowledge of licensing laws and ensure these are upheld throughout each shift. Ensure the bar and Terrace area is continuously checked and presented to a high standard throughout the shift, reporting any maintenance issues to ensure all areas are presented at their best. Follow opening, closing and cleaning procedures each shift. Deliver the service required at the summer tournament and other tournament/Club events as required by management. Maintain an up-to-date knowledge of Club events and actively promote Member activities. Promptly resolve Member or guest complaints as received; advising management of all issues raised and action taken. Ensure the correct use of the EPOS system at all times and that financial standards are followed when handling credit and Member card transactions. Reporting all cash/float discrepancies immediately to management. Ensure security procedures are followed to prevent theft or loss of equipment, food and drink. General Requirements Make suggestions and recommend any improvements to management. Help control costs wherever possible. Undertake projects and complete objectives as required by management. Assist your colleagues at all times and across the Club where possible and when asked by management. Attend internal meetings as required. Conduct all aspects of your work and behaviour in line with the values of The Queen’s Club. Preferred Experience: Previous experience in restaurant waiting roles Bartending in a upscale environment Just some of the benefits The Queen’s Club Restaurant and Bar Assistant can enjoy : Uniform provided A highly competitive salary A friendly and supportive working environment. 25 days holiday per annum plus bank holidays. Contributory company pension scheme. Discretionary annual performance bonus. The Queen’s Club Tournament family/friends tickets. Use of the Club’s courts, gym and fitness studio (during off peak times). Free breakfast, lunch and dinner & refreshments while on duty. Childcare vouchers. Cycle to work scheme. Car salary sacrifice scheme. Enhanced maternity and paternity leave. 24/7 Employee assistance program. Interest-free Season ticket loan. Long service award. Eye Test and glasses contribution. Flow Hospitality Training. The Queen's Club is a world-renowned private Members rackets club in south west London. Host to the international annual HSBC Championships the Club is complemented by a refurbished Club House Restaurant along with private rooms for hospitality. Job Type: Full-time If you are a passionate and service-driven professional, we’d love to hear from you! Apply now and become part of our fantastic team!