2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Executive Consulting * Talent Acquisition * Executive Search
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability.
SGS’s Food industry services help ensure food safety, quality, and compliance through testing, inspection, certification, and auditing—supporting businesses across the supply chain from farm to fork.
* Job Title: Customer Service Advisor
* Job Type: Permanent
* Location: Cambridge
* Hours: 37.5 hours per week, Monday- Friday 10am to 6.30pm
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability.
SGS’s Food industry services help ensure food safety, quality, and compliance through testing, inspection, certification, and auditing—supporting businesses across the supply chain from farm to fork.
* Job Title: Customer Service Advisor
* Job Type: Permanent
* Salary: £24,000 pa
* Location: Cambridge
* Hours: 37.5 hours per week, Monday- Friday 10am to 6.30pm
* Industry: Health & Nutrition, Food
Job Description
We are looking for someone who can develop and maintain excellent working relationship with customers, ensuring that their requirements are met, whilst maintaining an exceptional level of service delivery.
* Ensure all customer jobs are processed, sales reviews and reporting are delivered to our customers on time.
* Development, management and maintenance of Service Level Agreements for all customers in line with quality standards
* Ensure that customer issues are dealt with in an efficient manner
Qualifications
The ideal candidate for this role is someone who has experience in:
* Customer Services
* Dealing with multiple lines of communication
* Using MS Office systems
You will also have the following:
* Full UK Driving licence
* Experience of working within food / Food safety
Additional Information
At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:
* Performance related bonus (discretionary and subject to eligibility criteria)
* Private medical cover (subject to eligibility criteria)
* Competitive pension scheme + Life Assurance
* Generous Annual Leave allowance (increasing with service) plus bank holidays
* An additional day off for your birthday
* Retailer Discounts
* Enhanced maternity/paternity and adoption pay
* Length of Service Awards
* Christmas Vouchers
* Health & Wellbeing initiatives
* Discounted Gym Membership
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Food and Beverage Services
Referrals increase your chances of interviewing at SGS by 2x
Get notified about new Customer Service Advisor jobs in Bar Hill, England, United Kingdom.
Cambridge, England, United Kingdom 2 months ago
Croydon, England, United Kingdom 1 week ago
Huntingdon, England, United Kingdom 3 weeks ago
Huntingdon, England, United Kingdom 1 week ago
Bedford, England, United Kingdom 16 hours ago
Huntingdon, England, United Kingdom 1 month ago
Bedford, England, United Kingdom 1 day ago
Biggleswade, England, United Kingdom 1 month ago
Cambridge, England, United Kingdom 2 weeks ago
Bedford, England, United Kingdom 3 weeks ago
Cambridge, England, United Kingdom 1 week ago
Bassingbourn, England, United Kingdom 2 days ago
Letchworth, England, United Kingdom 3 weeks ago
Bedford, England, United Kingdom 6 days ago
Biggleswade, England, United Kingdom 1 week ago
Ireland, England, United Kingdom 2 weeks ago
Haverhill, England, United Kingdom 2 weeks ago
St Neots, England, United Kingdom 3 weeks ago
Huntingdon, England, United Kingdom 15 hours ago
Peterborough, England, United Kingdom 3 weeks ago
Hitchin, England, United Kingdom 2 weeks ago
Peterborough, England, United Kingdom 3 weeks ago
E-Discovery Specialist (Customer Success)
Cambridge, England, United Kingdom 1 month ago
Customer Service Coordinator - Whittlesey CSC
Whittlesey, England, United Kingdom 3 weeks ago
Bedford, England, United Kingdom 2 weeks ago
Little Paxton, England, United Kingdom 1 day ago
Huntingdon, England, United Kingdom 1 day ago
Little Paxton, England, United Kingdom 1 day ago
Hitchin, England, United Kingdom 2 months ago
Cambridge, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr